Service Delays
Our service providers (transportation companies) make every effort to operate on schedule, but sometimes delays are unavoidable. You can keep informed using each provider's own bus status apps, listed below.
These apps are owned and updated by each service provider, not by the CBE. Contact them with questions if you are unable to add a route, unable to track the bus, etc. Note: School codes change each year. GPS and delay information are shown only when available from the transportation provider.
You must contact the service provider first for any delays before contacting CBE Transportation.
Southland Transportation
MyBusStop shows available live bus locations and route delays. Register and create an account using your school code. School Codes change each year and will be provided in MyCBE .
First Student
FirstView shows available live bus locations and route delays. Register and create an account using this school year's code. School Codes change each year and will be provided in MyCBE.
Monday–Friday, 7:00 AM – 5:00 PM
support@myfirstview.com
Fenton Bus Lines
BusZone lets you select your bus and create alert zones around drop-off and pick-up points. Download the app, enter the School Access Code provided in the instructions.
Stock Transportation
BusZone lets you select your bus and create alert zones around drop-off and pick-up points. Download the app, enter the School Access Code provided in the instructions.
Transdev Bus Status
WheresTheBus™ provides up-to-the-minute arrival times and bus location information. Download the free app, create an account, and log in to access real-time bus information.
Willco Transportation
Contact Willco Transportation directly for transportation information and support.
Adverse Weather
Students and parents are reminded that extra caution should be taken during the winter months and periods of extreme weather. Calgary’s weather can include cold temperatures, wind chill and snow that make getting to and from school challenging. Please review this important information with your children.
Be Prepared.
- Dress for the current and changing weather conditions. There may be a longer wait at the bus stop and buses cool off quickly if there are mechanical issues on the road.
- Never leave your child alone at a bus stop.
- Have a back-up childcare plan in case of delays.
- Give your child clear instructions about what to do if the bus doesn’t show up.
- Use a backpack to help your child carry school items more easily in snow and ice.
When Are Buses Cancelled?
Calgary’s large school boards, through the Safe Student Travel Advisory Group (SSTAG), have created consistent criteria to cancel school bus transportation due to extreme cold conditions.
Requirements for school bus cancellation:
- -35°C (ambient temperature) *
- -40 windchill *
*Measured by Environment Canada
In the event of extreme weather conditions, alerts will be provided to families the evening before. A final decision about whether buses will run will be made by 5:15 a.m. on the day of service and communicated to families by 6 a.m. the day of service.
CBE schools are open even if transportation is cancelled, unless otherwise communicated.
Note | Calgary Transit will communicate its own cancellations and delays.
Contact
More Information
Please contact your child's school.
Current Weather Conditions
Visit Environment Canada.
Last modified: 2026-08-24 18:44:42.816383 +0000 UTC