Service Delays
Our service providers (transportation companies) make every effort to operate on schedule, but sometimes delays are unavoidable. You can keep informed using each provider's own bus status apps, listed below.
These apps are owned and updated by each service provider, not by the CBE. Contact them with questions if you are unable to add a route, unable to track the bus, etc.
You must contact the service provider first for any delays before contacting CBE Transportation.
Southland Bus Status |
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MyBusStop web application uses GPS tracking service to show real-time information (when available) and route delays. Register and create an account using your school code. Codes change each school year and will be provided in MyCBE in Bus Routes and Stops. For technical support, email admin@mybusstop.ca |
Contact Stock Transportation |
First Student Bus Status |
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FirstView web application uses GPS tracking service to show real-time information (when available) and route delays. Register and create an account using your school code. Codes change each school year and will be provided in MyCBE in Bus Routes and Stops. FirstView GPS Tracking Parent Registration Guide For technical support call 888-889-8920 (Monday-Friday 7 AM to 5 PM) or email support@myfirstview.com |
Contact First Student |
Fenton Bus Status |
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The Bus Status mobile app is free to download from the App Store and Google Play. Select your bus in the app and receive a push notification any time your bus is delayed or cancelled. Select Fenton Bus Lines Inc. as your District. Fenton Bus Status App Instructions For technical support call 825-407-8358. |
Contact Fenton Bus Lines |
Stock Transportation |
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Select your bus in the app and create alert zones around drop-off and pick-up points. Download the BusZone app from the App Store or Google Play. Enter the School Access Code provided in the instructions. BusZone App Instructions for CBE Families For technical support, email buszone5102@nellc.com |
Contact Stock Transportation |
Transdev Bus Status |
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The WheresTheBusTM App provides up-to-the-minute arrival time and bus location information. The app is free to download from the App Store and Google Play. Follow the instructions to create an account, log in and access real-time bus information. WheresTheBus Signup Instructions For technical support call Transdev at 587-349-6652. |
Contact Transdev |
Willco Transportation |
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Contact Willco Transportation at 403-242-1176. |
Adverse Weather
Students and parents are reminded that extra caution should be taken during the winter months and periods of extreme weather. Calgary’s weather can include cold temperatures, wind chill and snow that make getting to and from school challenging. Please review this important information with your children.
Be Prepared.
- Dress for the current and changing weather conditions. There may be a longer wait at the bus stop and buses cool off quickly if there are mechanical issues on the road.
- Never leave your child alone at a bus stop.
- Have a back-up childcare plan in case of delays.
- Give your child clear instructions about what to do if the bus doesn’t show up.
- Use a backpack to help your child carry school items more easily in snow and ice.
When Are Buses Cancelled?
Calgary’s large school boards, through the Safe Student Travel Advisory Group (SSTAG), have created consistent criteria to cancel school bus transportation due to extreme cold conditions.
Requirements for school bus cancellation:
- -35°C (ambient temperature) *
- -40 windchill *
*Measured by Environment Canada
In the event of extreme weather conditions, alerts will be provided to families the evening before. A final decision about whether buses will run will be made by 5:15 a.m. on the day of service and communicated to families by 6 a.m. the day of service.
CBE schools are open even if transportation is cancelled, unless otherwise communicated.
Note | Calgary Transit will communicate its own cancellations and delays.
Contact
More Information
Please contact your child's school.
Current Weather Conditions
Visit Environment Canada.
Last modified: 2026-08-11 15:25:31.490261 +0000 UTC